News and Blog Posts

My latest news

Making Training Work

Does training really work? If you were to take a survey before you conducted a training session and then a follow up survey 30 days afterward, would it demonstrate an improvement in the work processes, morale, or productivity? Because training is costly and...

Generations at Work

The meetings industry, like almost everything else, has changed in many ways over the last 25 years when I first started speaking professionally. During that time, I’ve stayed in countless hotels, spoken in venues as strange as a funeral home, and met legends of the...

Giving Challenge

My Year of Giving Began Here Traveling home from a July 4th trip to Redwoods National Park and the California coast, we stopped at a McDonald’s restaurant in Grants Pass, Oregon. As we stood at the counter pondering one of the really critical decisions in life—what...