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  Home  Articles- Play Together
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The Audience That Plays
Together Stays Together

By: Robin Thompson, MS/TRS

   
 
    The Professional Convention Management Association (PCMA) reports that forty one percent of convention managers predicted a decrease or no change in attendance at meetings in 1998. If this trend of dropping attendance at meetings and conventions continues, there may be no meetings for planners to plan or places for speakers to speak! It certainly suggests that we speakers have a vested interest in helping meeting planners attract and keep strong attendance.  
At a recent Meeting Professionals International—Professional Education Congress, I asked meeting planners about attendance trends in the meetings industry. Many said they see the number of attendees at meetings dropping significantly. Although planners cited various reasons, there is one recurring solution — by increasing the formal networking opportunities. When attendees establish new relationships or reconnect with old friends, they are more likely to attend future meetings.
Informal networking happens everywhere from the general sessions to the restroom. At least it does for those people who are gregarious. Others need a structured networking environment. Formal networking can be incorporated into every educational session. Meeting new people and establishing relationships can be fun, if it is structured properly.
What can speakers do to ensure the meeting planners’ success? Three areas in which I have had success follow.
First, we must partner with meeting planners and consult with them on making their meetings more successful. I work with the meeting planner on activities that can be incorporated throughout the convention to encourage networking between participants. In my keynote speech, I get the audience actively involved. It gives them a chance to speak to people around them and the activities encourage networking that will be used throughout the convention.
This adds value for the meeting planner and translates to more speaking opportunities. As speakers, we examine every detail in the meeting room before we speak — the lighting, room set-up, sound, etc. Shouldn’t we be just as concerned about making the entire conference a success? It is always much easier to present to an audience who is ready to listen and has been having fun, than one who has just attended days of technical sessions.
For example . . . Leave space on the name tags for participants to reveal something about themselves. Before the opening general session, have people write or draw in each corner of the name tag their favorite leisure activity, a hero they have, their favorite food, favorite season of the year or any subject that is fun. Ask people to introduce themselves to someone they don’t know and talk about one of these four areas. If time allows, switch partners and describe another topic on the name tag with someone else. These personalized name tags stimulate conversation.
Do you remember the 7th grade dance wallflower syndrome? “What if I don’t have anything to say? What if they talk to me and I say something stupid? Or worse yet, what if no one talks to me at all?” Meeting planners and speakers can help eliminate audience members’ of uncomfortable feelings.
Second, including experiential activities in our presentations will facilitate networking. Terry Paulson, PhD, CSP, CPAE says, there are two kinds of people . . . new and used. The “used” are the ones with whom we already have a relationship. The “new people” are those we have never met. Many times we attend conferences and don’t know anyone else. Activities that facilitate introductions and avoid the 7th grade dance syndrome will increase the energy in our presentation. My evaluations often say that I am humorous, although that is not my primary focus. The audience creates their own humor through using the activities. Each person receives what they need by participating. This takes the responsibility of the audiences’ learning off of the speaker and places it on them so they receive maximum retention.
    Three recent requests for speakers included: — “the speaker must be interactive” — “looking for a motivational speaker that gets the audience involved.” — “need a 45 minute skit, improvisational acting and interactive after dinner presentation.”
    Research studies and adult learning theory indicate that people need to actively participate in their learning so that they can retain and use the concepts presented. Active participation, “play”, is something that we engaged in freely and unconsciously as a child, but as an adult it becomes more difficult. Being “grown-up” in business has become analogous to having no fun; all work and no play. In a recent study, neuroscientists at the Salk Institute for Biological Studies reported that when we are having fun, we develop new neural cells in areas devoted to learning and memory.
    Third, we will be booked consistently if we have a consistent quality that we offer the meeting planner and the audience. Although, I present various topics—customer service, team building, stress management, and fun at work, I am known for the use of activities in my presentations. The common thread is the experiential component. For instance, in submitting articles for professional magazines, each includes tips and ideas on effectively using activities for meetings, creating a team environment or making the workplace a productive funplace. One client had me present a keynote on change and the next year for customer service. People had a lot of fun the first year and were excited to have me back with new material and more fun activities.
If you are the type of keynote speaker who wants the audience mesmerized by your message, you can still facilitate this networking experience by having the audience participate in an activity before you begin. For example, as people enter the room the overhead projector, computer or slide projector reads, “Find someone who has a birthday on the same day,same week, or same month as yours. You have three minutes to find that person. Write down that person’s name and address and send them a birthday card.” Build it into your opening remarks by emphasizing the importance of this activity. “We have become so busy that we do not take time to meet others in our work environment. We may have the obligatory birthday party once per month for everyone, but not share ourselves with people on a personal basis. This birthday card from your new friend will be an exciting reminder of this great event.” As speakers we increase the chance the audience will remember us favorably by creating a relationship building opportunity for them. We can make a difference in their life.
What has helped my audiences learn and make changes is the use of experiential activities. By incorporating “meaningful” play, I allow the audience to write their own script. As they connect their lives and stories to the desired change, their chances of success increase. With this consistency, the meeting planner knows that I will bring out each participant’s path for change. The more we serve our audiences, the greater the attendance at the conventions and the happier the meeting planner will be.

Visit Ideas to make your meetings more fun for additional ideas from Robin for your next meeting.
Robin Thompson is a professional speaker, trainer, and the author oF "Know Stress to No Stress". She works with organizations that want to keep good employees and with meeting planners who want to put some fun into their next meeting or event.

For more information she can be contacted via
e-mail: speaker@RobinThompson.com
phone: (304) 763-3222

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