You Know More About Stock Prices than You Think You Do

The next time that you're stuck on hold waiting for the next customer service rep, think about whether you'd want to invest in that company. A new study shows that companies with high customer satisfaction ratings also do well on returns. Matter of fact, the 20 companies with the best marks delivered a return of 40% compared with 13% for the S&P's 500 stock index.

 

Topping the list are Apple, Yahoo!, VF Corp., and Toyota. The complete list is at theacsi.org.

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